East Midlands Jet Parks Plus reviews

We strongly encourage our customers to give feedback and share their experience of parking at East Midlands Airport. You can see all East Midlands Jet Parks Plus reviews below. These reviews are submitted by verified customers after they have completed their trip, so you can be sure that they are genuine experiences of the car park.

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Read genuine East Midlands Jet Parks Plus reviews submitted by our customers

Overall Rating
4.5 / 5 from 65 reviews
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4
Mr M Trier

Good value, easy to use and efficient shuttle service. But, when we tried to leave, the machine said we had to pay extra. A call to the help line released us without extra payment, but this is the second time this has happened. Either there is something wrong with the system which is therefore overdue for an overhaul, or Purple Parking are deliberately doing this, in the hope that some people will pay extra erroneously!!!
August 15, 2015

4
Mrs R Hepworth

1st time we've parked at East Midlands airport. Very smooth trip
July 30, 2015

4
Miss G Houldsworth

The car park was secure and the bus facility was excellent. The registration plate recognition was useless and I had to use the assistance button but apart from that, it was a good service.
July 16, 2015

5
Richard Green

On site, easy to find, excellent shuttle bus service. Easy to book and reasonable prices. On return our car battery was flat and 2 friendly employees from Jetparks came and jump started our car free of charge at midnight - Excellent customer service ....very impressed. Thank you.
July 14, 2015

4
Mr D Gibson

A breeze. Arrive wait at barrier, a bit of m,agriculture the barrier rise and park up. Same for leaving no issues at all. Bus transfer good a 5 minute wait.
June 12, 2015


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5
Mr L Johnston

Nice and easy to use app, and on arrival at the airport everything went very smoothly.
June 5, 2015

4
Mr B Coleman

Easy to find bus to airport runs regularly. Coming back from the arrivals, could not find a sign where to catch bus. Would be nice to print the return instructions on the receipt.
June 2, 2015

5
Mr S Taylor

Easy to book - easy to find - bus drivers were very friendly and helpful - would use again- thanks
April 13, 2015

4
Mrs K Folker

Knowing where the bus was picking us up from could have been better
April 6, 2015

5
Mr G Henderson

Good price. Good service.
February 21, 2015